Returns & Exchanges

At Brick, we want you to be completely satisfied with your home furnishings. If a piece doesn't fit your space or style, you can return most items within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Visit our online returns portal and enter your order number and zip code to select the items you wish to return.

2

Prepare the Item

Carefully repackage your items in their original boxes with all protective padding to ensure they arrive back at our warehouse safely.

3

Schedule a Pickup

For large furniture pieces, our white-glove team will contact you to coordinate a convenient pickup time; for smaller decor, simply drop off the package at any authorized shipping location.

4

Receive Your Refund

Once our quality control team inspects the returned item, we will issue a refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing